NIVYLO LTD
Delivery & returns
Before launch
The current website is a preview and enquiry service. Products cannot yet be purchased through this website. We will publish product-specific delivery and return information before online checkout opens.
Physical goods
Where physical goods are offered, delivery destinations, charges and estimated times will be shown before purchase. Estimates may vary by supplier, stock status and destination.
Cancellations and returns
UK consumers normally have a 14-day cancellation right for many distance purchases, subject to statutory exceptions. Faulty, damaged or misdescribed goods remain protected by consumer law.
Services and bookings
Service bookings will be governed by the written quotation or booking confirmation, including timing, cancellation and any deposit terms.
Contact
For a delivery, return or booking question, email hello@sweetsandstories.com or call 0333 339 5792.
Last updated: 27 August 2026